Three-day Training on Minimum Service Delivery Standards (MSDS) for Category 1 Hospitals

Date 24th to 26th  October ,2023

Khyber Pakhtunkhwa health care commission (KP-HCC) under auspices of Directorate of Quality had conducted a three day training on the implementation of Minimum Service Delivery Standards (MSDS) for the 19th Batch of Category I Hospitals  from 04 districts of Khyber Pakhtunkhwa i.e Swat, Dir Lower, Buner & Bajour at Khyber institute of child health Hayatabad, Peshawar.

The training commenced with recitation of verses Holy Quran, followed by a brief introduction of KP HCC and MSDS by Deputy Director Quality.

Ten functional areas of MSDS were covered by the trainers which include:

  1. Responsibility of Management (ROM)
  2. Human Resource Management (HRM)
  3. Information management System (IMS)
  4. Facility Management and Safety (FMS)
  5. Care of Patient (COP)
  6. Continuous Quality Improvement (CQI)
  7. Access Assessment and Continuity of Care (AAC)
  8. Patients’ Rights and Education (PRE)
  9. Management of Medication (MOM)
  10. Hospital Infection Control

A total of 25 participants including Hospital managers, clinicians, nurses, paramedics and pharmacists attended the training from following hospitals

  1. Shifa Hospital, Swat.
  2. Noor Hospital, Swat.
  3. Sher Muhammad Khan Institute of Health, Education & Training, Hospital, Swat.
  4. Buner Medical Center, Buner.
  5. Rahman General Hospital, Dir Lower.
  6. Wahab Medical Complex, Dir Lower.
  7. Al Sehat Hospital, Dir Lower.
  8. Shifa Surgical Complex, Bajour.

The session concluded by Distribution of certificates among the participants by the Deputy Director Quality. The hospitals were also given provisional licenses.